The Airport is now taking complaints only via its WebTrak system which is a lot more difficult to use. We think this is being done to suppress numbers of complaints. We have suggested you boycott their service and continue to use ours.
Start your complaint using our form...
So, if you continue to use ours (the Airport won't share its complaints data with us though we have always shared with them)...
... we're changing how our complaints facility works. We will no longer automatically email a copy of your complaint to the Airport each time BUT we will send the complaints we receive each month to the Airport. We will continue to produce periodic reports on the complaints we do receive.