Noise complaints: all change?
- Jul 9
- 1 min read
Newcastle Airport has changed the way in which you can submit noise complaints. You now have to submit them via the Airport’s WebTrak facility only, they won’t accept them any other way.
WebTrak is significantly more difficult to use than the online facility we provide and we think that the switch will effectively suppress complaint numbers. We’ve told the Airport this but they’ve gone ahead anyway. We suspect that this is because they know they will get fewer complaints this way.
You can still use the form on our website here. If you do, you will get a message back from the Airport saying that WebTrak is now the only way to complain. The Airport will disregard your complaint if you don’t use WebTrak.
ANAG will continue to compile all the complaints it receives and publish the results and send them plus all the complaints we receive in detail to the Airport. The won’t be able to say they were not told!
We suggest you boycott the Airport’s complaint facility and continue to use ours instead but, of course, you must make your own decision on this!